PeopleTools
Universal Queue
Configure and administer queues.
Configuration
Configure queues.
Cluster
Queue
Tasks
Cluster Summary
Cluster Tuning
Cluster Notify
Administration
Administer universal queue.
Agents
Physical Queues
Queue Server State
Queue State Summary
Agent State Summary
Chat Log
Event Log
CTI Event Log
Overflow Admin
Escalation Admin
Sample Pages
Chat/Generic Demo